Customer FAQs

Engraving

Only certain products can be engraved. Please see our personalised collection for all engravable products and refer to each product's description for more information. Engravement is free of charge!

Please note, engraved items are non-returnable / non-refundable (unless faulty).

An additional 1-3 business days is required for engraved pieces. Please refer to our shipping guide for more information.